Model Search America TERMS AND CONDITIONS and PRIVACY STATEMENT
Overview
When you visit the Model Search America website, we may, from time to time collect data from you such as your name, postal address, email address, telephone number, comments and the like. The information we collect is used to improve the content of our Web Site and may be used by us to contact you, via both snail mail and email, to provide you with information we believe may be useful to you.
We intend to use the information we collect only for our own internal purposes, by Model Search America and its affiliated companies and where appropriate, to contact you directly.
If at any time you do not wish us to contact you using the data we have retrieved or have questions concerning our Privacy Policy, please feel free to contact us at (877) 633-3130(info@modelsearchamerica.com)
We respect the privacy and security of our users. Our goal is to provide you with an internet experience that delivers the information, resources, and services that are most relevant and helpful to you in the model/talent industries. To achieve this goal, we may collect information during your visits to understand what differentiates you from our other users.
To demonstrate our commitment to your privacy, we have prepared this statement disclosing the privacy practices for the Model Search America website. Here you will learn what personally identifiable information of yours is collected, how and when Model Search America might use your information, how Model Search America protect your information, who has access to your information, and how you can correct any inaccuracies in the information.
What Information is Collected
This website collects certain information from and about its users in three ways -- directly from the user, from our web server logs, and with cookies.
Collection: User-Supplied Information
When you use a resource on this website, Model Search America may ask you for your name, e-mail address, and other personal information so we can send you Special Offers and Updates about the Model Search America program, endure smooth transactions for service announcements and to communicate with users requesting services or may have issues with their account.. Except in circumstances where the information is essential for a particular resource, you always have a choice whether or not to disclose information to Model Search America. In other words, some information may be required, such as your e-mail address to post a message, but other requested information is optional and may be given at your discretion. At Model Search America, we care about your privacy. We will never share your credit card number, financial information with any unrelated third party.
Collection: Server Log Information
When you visit an internet website, you may disclose certain information about yourself, such as your internet protocol (IP) address, the time of your visit, and the referring location (e.g., the website or page that offered a link to a page on this website). This website, like many other websites, records this basic information about visits. When you browse through the Site, we may collect basic information about your computer, browser and connection specifications. Like most standard Web site servers we use log files.
Collection: Cookies
To offer and provide a customized, personal resource, Model Search America may use cookies to store and help track your information. For example, Model Search America may use cookies to help remind us who you are and to deliver content and resources based on previously provided information.
Cookies are simply pieces of information that are sent to your browser from a web server and stored on your computer's hard drive. The use of cookies is relatively standard and you will likely find them used on most other major websites. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser either to notify you when you receive a cookie, or to refuse to accept cookies. You should understand that certain areas of many websites may not function properly if you set your browser to not accept cookies or if you reject a cookie.
To the extent that this website archives the forum discussion posts, you should remember that whenever you voluntarily disclose personal information online, such as through e-mail or discussion groups, your information can be collected and used by others. Model Search America cannot ensure or warrant the security of any information you transmit to this website and you do so at your own risk. You are also solely responsible for maintaining the secrecy of any passwords you set up and/or any account information.
How and When Information is Used
Information collected on this website is used in different ways, depending on the type of information:
Use: User-supplied information
This information is used for purposes such as personalization and verification only.
Use: Web Server Logs
This information helps Model Search America identify which areas of our site are of interest to our visitors. Model Search America also collect the internet protocol (IP) addresses of our visitors for the purposes of system administration and to log and identify aggregate information if any.
Use: Cookies
Model Search America use "cookies" to let you use our resources more easily and to let us keep track of certain statistical information that helps us improve our site. Cookies allow us to save passwords and preferences for you so that you won't have to re-enter them the next time you visit.
How We Protect Your Information
The privacy and protection of your personal information is vitally important to Model Search America. This website does not rent or sell your personal information. Knowing that you use certain resources or features may help us to offer you better and more relevant content and resources. But as with all personally identifiable information, we do not make such information available to any unrelated third parties without your permission. Any user statistics that we may provide regarding usage of this website are provided in the aggregate form only and do not include any personally identifiable information about any individual user.
Your access to some resources and content may be password protected. Model Search America recommends that you do not divulge your password to anyone. Model Search America will never ask you for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your user name and password to others. In addition, you may also wish to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or an internet cafe.
Unfortunately, no data transmission over the Internet can be guaranteed to be one hundred percent secure. Accordingly, despite our efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. You transmit all such information to this website at your own risk. However, once we receive your transmission, we employ reasonable efforts to ensure its security on our systems.
Who Has Access to the Information
Except as described below, this website will not willfully disclose any individually identifiable information about its users to any unrelated third party without first receiving that user's permission. Model Search America may disclose personal information when we believe in good faith that the law requires it or to protect our rights or property or the rights or property of third parties.
When you are on this website and asked for personal information, you share that information with us alone.
REFUND POLICY
As explained to every customer during the recorded confirmation process at the time of sale, Model Search America has a NO REFUND policy. With a customer's request, Model Search America may, exclusively within Model Search America's sole discretion, under certain circumstances, transfer the amount paid by a customer for the originally booked event to another Model Search America event. If, for any reason, an enrolled customer and/or any of his/her guests cannot attend an event, to qualify for transferring previous payments to one of the future events, the enrolled customer must notify Model Search America no later than 30 days prior to the event’s scheduled dates.
With a customer's request, Model Search America may, exclusively within Model Search America's sole and exclusive discretion, under certain circumstances, transfer the amount paid by a customer for the originally booked event to another Model Search America event. If, for any reason, an enrolled customer and/or any of his/her guests cannot attend an event, to qualify for transferring previous payments to one of the future events at no additional cost, the enrolled customer must notify Model Search America no later than 45 days prior to the event’s scheduled date. Failure to notify Model Search America of your transfer request before the stated deadline will result in the forfeit of all deposits made to Model Search America. Any transfer requests made with less than 45 days prior to the event’s scheduled date are exclusively within Model Search America's sole and exclusive discretion, and said transfer request will require the customer to pay a transfer fee of $150.00 per customer and for each guest accompanying each customer.
Enrolled customers who decide to transfer their previous payments toward a future event may choose from any event up to one year from their original enrollment date. All payment transfers are good towards one event only. Once re-enrolled for a new event, customers may not cancel or transfer their payments to following events. Failure to comply with these terms and conditions will result in immediate forfeit of all previous payments and future scheduled payments to Model Search America.
If under extenuating circumstances, a talent and guest cannot transfer his/her deposit to a future event, all talent and guest can request a refund of their deposit within three business days of the initial transaction. The day of the sale shall count as the first day within this three day limitation and the third day will conclude with the close of the third business day of purchase must contact CUSTOMER SERVICE at 877-633-3130 or billing@modelsearchamerica.com.
All refund requests submitted are subject to a ten (10%) percent cancellation fee of all monies paid up to the date the request is submitted, but in no event shall the cancellation fee be less than $75.00. The cancellation fee is for the purpose of offsetting administrative and processing costs associated with the booking of, and the reservation of your space at the upcoming event, together with processing your refund. The above mentioned cancellation fee cannot be applied to any transferred deposit to a future event.
If your Check or Electronic ACH Debit is returned, for any reason, it will be re-deposited electronically, and you will be assessed a processing fee of $30 or the maximum amount allowed by law. The check writer is also responsible for all other check recovery costs, including but not limited to attorney's fees, court cost, and other amounts allowed by law and these fees and costs will be electronically debited from your account.
MSA reserves the right to amend its’ refund policy, payment, and processing procedures and fees as stated herein, at any time and without notice.
Changes to this Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement so our users are always aware of what information we collect, how we use it, and under the circumstances, if any, we disclose it. Material changes to this policy will be posted within 30 days prior to execution.
How to Correct Inaccuracies
At this time we do not maintain a separate database of your information. If you post a message or add resources to the site that you wish to correct, please direct your concerns to the Model Search America Webmaster.
Use of this web site signifies your agreement to the Terms and Conditions and Privacy Statement.